Livingston County
  • 02-Oct-2018 to 23-Oct-2018 (EST)
  • Information Technology
  • Howell, MI, USA
  • $70,600.00 / Annually
  • Salary
  • Full Time

Comprehensive Benefit Package Available - BCBS Health & Dental, Vision, Life Insurance, Disability, EAP, Pension, 457, Wellness & Telemedicine

About Us:

We are located in Southeast Michigan and are one of the fastest growing counties in Michigan.  Livingston County consists of 16 townships, 2 villages and 2 cities.  The county contains a diverse mix of rural agricultural areas, historic downtowns, suburban development, lake-side living and large recreational lands.  Home to two metro parks (Kensington and Huron Meadows), 3 state recreational areas (Island Lake, Brighton, and Pinckney), 1 state park (Lakelands Trail), 2 state game areas, 1 wildlife area, 2 Livingston County parks (Lutz and Fillmore) and numerous local parks, Livingston County has an abundance of recreational opportunities.  Livingston County offers 163 park acres per 1,000 residents, more than any other county in Southeast Michigan.

Position Summary:

Under the supervision of the Chief Information Officer, is responsible for providing complete system management for the Enterprise Resource Planning (ERP) system.  Administers the ERP system and serves as liaison between module leads, Information Technology, and the ERP vendor support teams.  Serves as project manager for all ERP project and manages integrations with other county systems.

Pay Rate Information:

The ERP Administrator is a non-union position, and starting pay is $70,600.00 / annually.  This position is eligible for step pay increase within our Grade 12 Wage Scale.  Top end of the current wage scale for this position is $91,779.00 / annually.

Benefits with this Position Include:

  • Competitive compensation plan
  • Hybrid pension plan which includes a Defined Benefit & 401a with an employer match
  • Comprehensive Medical, Pharmacy, Dental & Vision
  • Telemedicine Doctor Visits
  • Optional Voluntary 457 Deferred Compensation plan
  • Short-term & Long-term disability & Basic Life & AD&D insurance
  • Health & Dependent Flexible Spending Accounts
  • Paid vacation, sick days & 13 holidays.  Unused vacation and sick time rolls over
  • Tuition Reimbursement
  • Up to $500 annual Wellness reimbursement* & $100 incentive for completing your annual physical & Health Assessment
  • Paid training
  • Voluntary benefits such as Accident, Critical Illness, Hospital & Whole Life policies.
  • Employee Assistance Program

* Pro-rated based on DOH

Essential Job Functions:

An employee in this position may be called upon to do any or all of the following essential functions.  These examples do not include all of the duties, which the employee may be expected to perform.  To perform this job successfully, an individual must be able to perform each essential functions satisfactorily.

  1. Administers and configures the ERP system which includes working with module leads to set up system access requests (roles and permissions) using role-based security, workflow and other configuration, while employing security best practices.
  2. Serves as liaison between module leads, Information Technology, and the ERP vendor support teams.
  3. Plans and documents test scripts, executes test plans, and tracks results of testing programs in support of application processes and quality control.
  4. Monitors ERP vendor incident reporting portal while maintaining proper documentation in the county's ticket tracking system.
  5. Responds to module lead requests for information, support, and issue resolution.
  6. Collaborates with county offices, departments, and module leads to facilitate resolution of issues and introduction of new features and capabilities.
  7. Accountable to develop, implement, and support software tools that allow for the monitoring of the ERP system to include configuration changes, role and permission changes, timely response to alerts, and system tuning to maintain/improve performance.
  8. Monitors ERP system and server environment and takes corrective action to prevent or minimize system down time.
  9. Works with the County Security Administrator and Infrastructure Team to ensure the confidentiality, integrity, and availability of the ERP system and that data are maintained and secure.
  10. Responsible for the Change Control process as established by the ERP team used to identify, document, and authorize changes to the ERP system while coordinating all changes with the appropriate stakeholders.
  11. Creates user and system documentation for the ERP administrative function and may train personnel.
  12. Assists the ERP team to develop system usage processes, procedures, and business continuity and disaster recovery plans.
  13. Grants, revokes, or changes system administration access as requested by the module leads in accordance with established work flow processes in order to minimize the likelihood of disruptions, unauthorized alterations and errors.
  14. Serves as program manager in concert with the ERP team for all ERP projects and initiatives utilizing the Project Management Institutes (PMI) project management methodology and tools.
  15. Coordinates and manages periodic release upgrades to the ERP system.
  16. Monitors, evaluates, and schedules frequent patches to the ERP system.
  17. Collaborates with stakeholders to develop various financial and operating reports, including maintenance of report library.
  18. Researches and recommends system and software options to satisfy the county's business requirements.
  19. Manages integrations between ERP system and other county applications.
  20. Leads continual improvement and innovation of the ERP system and identifies and assists with business process reengineering and operational efficiency improvements.
  21. Keeps abreast of legislative and regulatory developments, new administrative techniques, and current issues through continued education and professional growth.  Attends conferences, workshops, and seminars as appropriate.
  22. Performs other duties as directed.

Required Knowledge, Skills, Abilities and Minimum Qualifications:

The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Requirements include the following:

  • Bachelor's Degree in information technology or related field and four to six years of progressively more responsible experience in information technology application systems as described below.
  • Four to six years supporting an ERP or equivalent modular based business system preferably in the government, healthcare, of financial sector with four to six years of business analyst experience.
  • The County, at its discretion, may consider an alternative combination of formal education and work experience.
  • Ability to effectively communicate with various levels within all departments of the organization and facilitate meetings with a business and a technical audience.
  • Business process and technical writing experience.
  • Experience with report writing and designing software tools utilizing high-level programming languages.
  • Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with County employees, contractors to the County, representatives of other governmental units, professional contacts, elected officials, and the public.
  • Ability to assess situations, solve problems, work effectively under stars, within deadlines, and in emergency situations.
  • Skill in the use of office equipment and technology, including Microsoft Suite applications and the County's enterprise software system and the ability to master database software and computer programming languages.
  •  Ability to respond to emergencies or service needs on a 24-hour basis.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicated in person and by telephone, read regular and small print, view and produce written and electronic documents, and enter data on a computer keyboard with repetitive keystrokes.  The employee must be mobile in and office setting, stand, sit, stoop, and kneel, use hands to finger, handle, or feel and reach with hands and arms.  The employee must lift or push/pull objects of up to 40 lbs. without assistance.  Accommodation will be made, as needed, for IT employees required to lift or move objects that exceed this weight.

The typical work environment of this job is a business office setting where the noise level is quiet and sometimes moderate.


Livingston County
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